Terms and Conditions

All of the items are featured on Iron Cross Militaria are guarenteed to be authentic period items, unless stated in the item description. Iron Cross Militaria offers a full 14 day inspection/return policy on any item, as long as the item is returned in the condition that it was dispatched in. A full refund will be given, less the postage and packaging costs. Iron Cross Militaria will not be liable for the return postage and packaging costs. Iron Cross Militaria will not be liable for items 'lost' or 'damaged' in the post. A tracking number will be issued and insurance is through the carrier, usually Royal Mail. All items shipped with the standard delivery option will have insurance upto £45 and will be fully trackable, for peace of mind. Additional insurance upto £500 is available at a supplement. All prices are inclusive of VAT. International customers are most welcome and should select international delivery when checking out. Iron Cross Militaria will always try to dispatch items within 48 hours of ordering. However, postal delays can occur. An express option is available at an additional fee. All purchases are made as an agreement with the terms and conditions. Returns: you have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Refunds: once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. Shipping: you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If you have any questions on how to return your item to us, please contact us.